Support

We're here to help. Email us at support@focuus.app and we'll reply as soon as we can.

Response time: We aim to reply within two business days. Account-deletion requests are confirmed once the deletion is complete.

Common questions

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and select Focuus. You can cancel there at any time. Cancelling stops future renewals but does not delete your account or your progress.

How do I delete my account?

To delete your account and its associated data, email support@focuus.app from the address tied to your account. We will confirm once the deletion is complete. Deletion is permanent and cannot be undone.

Which devices does Focuus support?

Focuus runs on iPhone with iOS 18 or later. An Android version is planned but is not available yet.

Is my focus progress real?

Yes. Focus sessions are validated on the server against the clock, so XP and streaks reflect time you actually spent focusing, not taps on a screen.

Does the AI coach store my messages?

Your messages are sent to an AI model provider to generate the reply. Focuus routes these requests only to providers that do not collect or train on your data. You can delete your account and its data at any time.

What is included in Focuus Pro?

Focuus Pro removes the free plan's limits — 1 coach message per day, 3 active missions and 7 days of history — and adds a coach that remembers your goals and what blocks you across sessions, a weekly AI-generated review and advanced progress insights. It is $7.99 per month or $69.99 per year. Focuus is otherwise free to use every day.

Manage your account

Cancel your subscription

Subscriptions are managed by Apple. Open Settings on your iPhone, tap your name, then Subscriptions, and select Focuus. You can cancel there at any time. Cancelling stops future renewals but does not delete your account or your progress.

Delete your account

To delete your account and its associated data, email support@focuus.app from the address tied to your account. We will confirm once the deletion is complete. Deletion is permanent and cannot be undone.

Still need help?

Email support@focuus.app or browse the full FAQ.